论文标题
比较不同的定性方法来了解沙特阿拉伯的用户体验
Comparing different qualitative methods to understand user experience in Saudi Arabia
论文作者
论文摘要
HCI领域的定性研究越来越多，利用了广泛的活动和方法。访谈和讲习班是用于帮助了解用户需求并与他们进行共同设计活动的一些主要技术。但是，这些方法可能以各种方式进行，并且具有不同的优势和缺点。影响所使用的活动和方法类型的一个重要方面是研究参与者的文化。本文旨在比较在沙特阿拉伯文化的背景下进行的研究方法。它对设计社交商务平台时用于了解用户需求的方法（包括访谈，共同设计研讨会和批评设计研讨会）提供了反思。我们发现，每种方法都在用户偏好方面具有其阳性和负面因素，并且可以帮助以不同级别的详细信息获得有用的信息。例如，与家人在家的参与者更喜欢通过文本进行半结构化访谈。但是，它们可以比其他方法慢。
The HCI field has seen a growing body of qualitative research, making use of a wide range of activities and methods. Interviews and workshops are some of the main techniques used to help understand user needs and to conduct co-design activities with them. However, these methods might be conducted in various ways and have different advantage and disadvantages. An important aspect influencing the types of activities and methods used is the culture of research participants. This paper aims to compare the research methods conducted in the context of the Saudi Arabian culture. It provides a reflection on the methods used to understand user needs when designing social commerce platforms, including interviews, co-design workshops and critique design workshops. We found that each method has its positives and negatives in terms of user preferences, and can help to obtain useful information at different levels of detail. For example, conducting semi-structured interviews by text was preferred by participants who are at home with their families. However, they can be slower than other methods.
