论文标题
“所有的白人都第一位。”：视频会议如何巩固控制和加剧工作场所偏见
"All of the White People Went First": How Video Conferencing Consolidates Control and Exacerbates Workplace Bias
论文作者
论文摘要
工作场所偏见为员工带来负面的心理成果，渗透到大型组织。工作场所会议很频繁，使其成为可能发生偏见的关键环境。视频会议（VC）是工作场所会议越来越常见的媒介；因此，我们研究了VC工具如何促进会议中的偏见或减少偏见。通过与22位专业人员的半结构化访谈研究，我们发现VC功能推动会议领导者对各种会议参数进行控制，从而使领导者在影响偏见方面发挥了巨大的作用。我们就四个核心VC功能（用户瓷砖，抬起手，基于文本的聊天和会议记录）进行了证明，并建议使用两种机制中的至少一种来减轻VC会议中的偏见 - 1）将控制权从会议领导者转移到技术系统或其他与会者和其他与会者和2）帮助会议的领导者更好地行使他们的控制权。
Workplace bias creates negative psychological outcomes for employees, permeating the larger organization. Workplace meetings are frequent, making them a key context where bias may occur. Video conferencing (VC) is an increasingly common medium for workplace meetings; we therefore investigated how VC tools contribute to increasing or reducing bias in meetings. Through a semi-structured interview study with 22 professionals, we found that VC features push meeting leaders to exercise control over various meeting parameters, giving leaders an outsized role in affecting bias. We demonstrate this with respect to four core VC features -- user tiles, raise hand, text-based chat, and meeting recording -- and recommend employing at least one of two mechanisms for mitigating bias in VC meetings -- 1) transferring control from meeting leaders to technical systems or other attendees and 2) helping meeting leaders better exercise the control they do wield.
