论文标题

在共享经济中注释隐私政策

Annotating Privacy Policies in the Sharing Economy

论文作者

Ebrahimi, Fahimeh, Tushev, Miroslav, Mahmoud, Anas

论文摘要

Uber,Airbnb和TaskRabbit等数字共享经济(DSE)的应用(DSE)已成为现代社会中经济增长和共同繁荣的主要推动者。但是,在这些应用程序上进行的商品,服务和数据的复杂交换经常使他们的最终用户的隐私处于危险之中。提供了DSE应用程序的隐私政策,以披露如何收集和处理私人用户数据。但是,实际上,此类政策是冗长的,难以理解,使DSE用户容易受到隐私侵入性实践的影响。为了解决这些问题,在本文中,我们提出了一种自动化方法,以注释DSE市场中的隐私政策。我们的方法确定了这些策略中的数据收集主张,并将其映射到其应用程序的质量功能。然后,使用视觉和文本注释来进一步解释和证明这些主张是合理的。使用18个DSE App用户评估所提出的方法。结果表明,注释隐私政策可以显着提高其对普通DSE用户的理解。我们的发现旨在帮助DSE应用程序开发人员起草更可理解的隐私政策,并帮助他们的最终用户在世界上增长最快的软件生态系统之一中做出更明智的决策。

Applications (apps) of the Digital Sharing Economy (DSE), such as Uber, Airbnb, and TaskRabbit, have become a main enabler of economic growth and shared prosperity in modern-day societies. However, the complex exchange of goods, services, and data that takes place over these apps frequently puts their end-users' privacy at risk. Privacy policies of DSE apps are provided to disclose how private user data is being collected and handled. However, in reality, such policies are verbose and difficult to understand, leaving DSE users vulnerable to privacy intrusive practices. To address these concerns, in this paper, we propose an automated approach for annotating privacy policies in the DSE market. Our approach identifies data collection claims in these policies and maps them to the quality features of their apps. Visual and textual annotations are then used to further explain and justify these claims. The proposed approach is evaluated with 18 DSE app users. The results show that annotating privacy policies can significantly enhance their comprehensibility to the average DSE user. Our findings are intended to help DSE app developers to draft more comprehensible privacy policies as well as help their end-users to make more informed decisions in one of the fastest growing software ecosystems in the world.

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