论文标题
多样的最终用户要求
Diverse End User Requirements
论文作者
论文摘要
作为我们在软件开发过程中为各种最终用户以人为中心方面的支持的支持的一部分，我们希望更好地了解开发人员目前如何在当代软件开发项目中解决其最终用户的这些具有挑战性的以人为中心的方面。我们想找出软件开发人员目前发现具有挑战性的关键最终用户以人为中心的方面，以及他们目前如何尝试解决各种最终用户以人为中心的方面。我们想找出他们倾向于遇到的最终用户以人为中心的方面，他们认为哪些方面更重要，更具挑战性的解决方案，他们当前使用的技术（如果有）是什么（如果有）来解决（其中一些），以及他们在何处可以在何处进行该领域的进一步研究，以提供实际支持。为此，我们对开发人员和开发团队经理进行了详细的在线调查，收到了60个可用响应。我们采访了来自一系列不同实践领域，角色专业和经验水平的12位开发人员和经理，以探讨有关问题的更多细节。
As part of our larger research effort to improve support for diverse end user human-centric aspects during software development, we wanted to better understand how developers currently go about addressing these challenging human-centric aspects of their end users in contemporary software development projects. We wanted to find out which are the key end user human-centric aspects that software developers currently find challenging to address, and how they currently go about trying to address diverse end user human-centric aspects. We wanted to find out what sorts of end user human-centric aspects they tend to encounter, which ones they view as more important and which more challenging to address, what techniques (if any) they currently use to address (some of) them, and where they perceive further research in this area could be done to provide them practical support. To this end we carried out a detailed online survey of developers and development team managers, receiving 60 usable responses. We interviewed 12 developers and managers from a range of different practice domains, role specialisations and experience levels to explore further details about issues.
