论文标题

(超过)自适应虚拟团队协调的好处

The benefits of coordination in (over)adaptive virtual teams

论文作者

Blanco-Fernández, Darío, Leitner, Stephan, Rausch, Alexandra

论文摘要

新的组织形式的出现 - 就像虚拟团队一样 - 为团队带来了一些挑战。最相关的挑战之一是协调从不同时区工作的团队成员的决定。直觉表明,如果团队成员的决定是协调的,任务绩效应该会提高。但是,先前的研究表明,协调对任务绩效的影响是模棱两可的。具体而言,协调对任务绩效的影响取决于团队成员的学习和团队组成随着时间的变化等方面。本文旨在了解个人学习和团队组成如何调节协调与任务绩效之间的关系。我们基于NK-FRAMEWORK实施基于代理的建模方法来实现我们的研究目标。我们的结果表明,这两个因素都具有调节作用。具体而言,我们发现过度增加个人学习对完全自主团队的任务绩效有害,但对协调决策的团队的不利影响。此外,我们发现协调决策的团队在短期内改变其作品而受益,但完全自主的团队却没有。总之,与不协调的团队相比,协调决策的团队从个人学习和动态组成中受益更多。然而,我们应该注意,调节效应的存在并不意味着协调改善了任务绩效。协调是否改善任务绩效取决于团队成员决定之间的相互依存关系。

The emergence of new organizational forms--such as virtual teams--has brought forward some challenges for teams. One of the most relevant challenges is coordinating the decisions of team members who work from different time zones. Intuition suggests that task performance should improve if the team members' decisions are coordinated. However, previous research suggests that the effect of coordination on task performance is ambiguous. Specifically, the effect of coordination on task performance depends on aspects such as the team members' learning and the changes in team composition over time. This paper aims to understand how individual learning and team composition moderate the relationship between coordination and task performance. We implement an agent-based modeling approach based on the NK-framework to fulfill our research objective. Our results suggest that both factors have moderating effects. Specifically, we find that excessively increasing individual learning is harmful for the task performance of fully autonomous teams, but less detrimental for teams that coordinate their decisions. In addition, we find that teams that coordinate their decisions benefit from changing their composition in the short-term, but fully autonomous teams do not. In conclusion, teams that coordinate their decisions benefit more from individual learning and dynamic composition than teams that do not coordinate. Nevertheless, we should note that the existence of moderating effects does not imply that coordination improves task performance. Whether coordination improves task performance depends on the interdependencies between the team members' decisions.

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