论文标题
与自动驾驶汽车的信任相关的预期情绪
Anticipated emotions associated with trust in autonomous vehicles
论文作者
论文摘要
尽管一些研究人员表明，信任也受到情感的影响，但对自动化的信任主要是从认知角度研究的。因此，研究情绪与信任之间的关系至关重要。在这项研究中，我们探讨了从两个自动驾驶汽车的两种级别的自动驾驶级别（即失败和非竞争）引起的与两个信任（即低水平和高度信任）相关的19种预期情绪的模式。信任是在三层中评估的，即倾向，初学和情境信任。该研究旨在衡量情绪如何受到低水平和高水平的信任影响。情境信任与高度信任的情绪显着相关，这使参与者的积极情绪显着改善，反之亦然。我们还确定了与情境信任相关的情绪的根本因素。我们的结果对与对AV的信任相关的预期情绪产生了重要含义。
Trust in automation has been mainly studied in the cognitive perspective, though some researchers have shown that trust is also influenced by emotion. Therefore, it is essential to investigate the relationships between emotions and trust. In this study, we explored the pattern of 19 anticipated emotions associated with two levels of trust (i.e., low vs. high levels of trust) elicited from two levels of autonomous vehicles (AVs) performance (i.e., failure and non-failure) from 105 participants from Amazon Mechanical Turk (AMT). Trust was assessed at three layers i.e., dispositional, initial learned, and situational trust. The study was designed to measure how emotions are affected with low and high levels of trust. Situational trust was significantly correlated with emotions that a high level of trust significantly improved participants' positive emotions, and vice versa. We also identified the underlying factors of emotions associated with situational trust. Our results offered important implications on anticipated emotions associated with trust in AVs.
