论文标题

为提高参与者满意度的社会选择机制结果辩护

Justifying Social-Choice Mechanism Outcome for Improving Participant Satisfaction

论文作者

Suryanarayana, Sharadhi Alape, Sarne, David, Kraus, Sarit

论文摘要

在许多社会选择机制中,由此产生的选择并不是某些参与者最喜欢的选择,因此需要方法以改善所述参与者的接受和满意的方式来证明选择合理性。提供此类解释的一种自然方法是要求人们提供众包和选择最有说服力的论点来提供他们。在本文中,我们提出了一种替代方法的使用,该方法会自动生成基于理论机制设计文献中理想的机制特征的解释。我们通过与600多名参与者进行的一系列广泛的实验来测试两种方法的有效性,这是一种经典的社会选择机制。对结果的分析表明,在这种情况下,解释确实会影响结果的平均满意度和接受。特别是,当结果(在我们案例中获胜的候选人)是参与者的最不可取的选择时,解释对满意和接受产​​生积极影响。比较分析表明,自动产生的解释会导致结果与众包解释的更昂贵的替代方案相似,并接受结果,从而消除了将人类保持在循环中的需求。此外,自动产生的解释大大减少了参与者的信念,即与众包解释相比,应该选出不同的赢家。

In many social-choice mechanisms the resulting choice is not the most preferred one for some of the participants, thus the need for methods to justify the choice made in a way that improves the acceptance and satisfaction of said participants. One natural method for providing such explanations is to ask people to provide them, e.g., through crowdsourcing, and choosing the most convincing arguments among those received. In this paper we propose the use of an alternative approach, one that automatically generates explanations based on desirable mechanism features found in theoretical mechanism design literature. We test the effectiveness of both of the methods through a series of extensive experiments conducted with over 600 participants in ranked voting, a classic social choice mechanism. The analysis of the results reveals that explanations indeed affect both average satisfaction from and acceptance of the outcome in such settings. In particular, explanations are shown to have a positive effect on satisfaction and acceptance when the outcome (the winning candidate in our case) is the least desirable choice for the participant. A comparative analysis reveals that the automatically generated explanations result in similar levels of satisfaction from and acceptance of an outcome as with the more costly alternative of crowdsourced explanations, hence eliminating the need to keep humans in the loop. Furthermore, the automatically generated explanations significantly reduce participants' belief that a different winner should have been elected compared to crowdsourced explanations.

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