论文标题

对拟人化剂的信任作为任务合作伙伴的实验调查

Experimental Investigation of Trust in Anthropomorphic Agents as Task Partners

论文作者

Maehigashi, Akihiro, Tsumura, Takahiro, Yamada, Seiji

论文摘要

这项研究调查了人类对具有拟人化身体的社会机器人的信任是否类似于AI代理或人类的人类信任,以阐明拟人化的身体如何影响人类对特工的信任。我们使用两种类型的认知任务,计算和情感识别任务进行了在线实验,参与者参考了AI代理,人类或社交机器人的答案后回答。在实验期间,参与者对合作伙伴的信任程度进行了评价。结果,对社会机器人的信任基本上既不类似于AI代理商,也不是人类之间的信任,而是在它们之间定居。结果表明,操纵拟人化功能将有可能帮助人类用户适当校准对代理商的信任。

This study investigated whether human trust in a social robot with anthropomorphic physicality is similar to that in an AI agent or in a human in order to clarify how anthropomorphic physicality influences human trust in an agent. We conducted an online experiment using two types of cognitive tasks, calculation and emotion recognition tasks, where participants answered after referring to the answers of an AI agent, a human, or a social robot. During the experiment, the participants rated their trust levels in their partners. As a result, trust in the social robot was basically neither similar to that in the AI agent nor in the human and instead settled between them. The results showed a possibility that manipulating anthropomorphic features would help assist human users in appropriately calibrating trust in an agent.

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