论文标题

调查脆弱人群:民间社会组织的案例研究

Surveying Vulnerable Populations: A Case Study of Civil Society Organizations

论文作者

Samarin, Nikita, Frik, Alisa, Brooks, Sean, Cheshire, Coye, Egelman, Serge

论文摘要

与其他部门的组织相比,民间社会组织(CSO)特别容易受到安全和隐私威胁的影响,因为它们缺乏足够的资源和专业知识来捍卫自己。同时,他们的安全需求和实践并没有引起研究人员的关注,并且为普通用户设计的现有解决方案并未考虑CSO员工运营的环境。作为我们初步工作的一部分,我们与102名CSO员工进行了一项匿名在线调查,以收集有关他们对不同安全和隐私威胁的风险的信息及其自我报告的缓解策略。我们的初步调查的设计通过使用匿名性的激励策略建立信任,并在受信任的中介机构的帮助下通过匿名的激励策略建立信任,以与受访者建立信任,并构成了目标人群的独特要求。但是,通过仔细检查我们的方法和受访者的反馈,我们发现了方法论的几个问题,包括调查的时间长度,问题的框架以及招聘电子邮件的设计。我们希望本文提出的讨论能够告知并协助研究人员和从业人员理解和改善CSO的安全性和隐私。

Compared to organizations in other sectors, civil society organizations (CSOs) are particularly vulnerable to security and privacy threats, as they lack adequate resources and expertise to defend themselves. At the same time, their security needs and practices have not gained much attention among researchers, and existing solutions designed for the average users do not consider the contexts in which CSO employees operate. As part of our preliminary work, we conducted an anonymous online survey with 102 CSO employees to collect information about their perceived risks of different security and privacy threats, and their self-reported mitigation strategies. The design of our preliminary survey accounted for the unique requirements of our target population by establishing trust with respondents, using anonymity-preserving incentive strategies, and distributing the survey with the help of a trusted intermediary. However, by carefully examining our methods and the feedback received from respondents, we uncovered several issues with our methodology, including the length of the survey, the framing of the questions, and the design of the recruitment email. We hope that the discussion presented in this paper will inform and assist researchers and practitioners working on understanding and improving the security and privacy of CSOs.

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